Arkansas Lemon Law, explained for vehicle owners.
The Arkansas Lemon Law — formally the New Motor Vehicle Quality Assurance Act, codified at Ark. Code §§ 4-90-401 to 4-90-417 — protects new-vehicle buyers during the first 24 months or 24,000 miles, whichever first occurs. After three repair attempts for the same defect (one for serious safety hazard) or 30 cumulative days out of service, the manufacturer must offer a refund or replacement. Arkansas does not operate a state-administered arbitration program. The Arkansas Attorney General's Consumer Protection Division accepts consumer complaints. Attorney fees are recoverable for prevailing consumers.
Arkansas's Lemon Law uses a 24-month coverage window matching Texas, New Jersey, and Florida — longer than the 1-year windows of Colorado, Wisconsin, and Massachusetts. The framework is procedurally simple — no state arbitration program, manufacturer arbitration option, direct court access. The Arkansas Deceptive Trade Practices Act overlay adds remedies for deceptive conduct.
This is general legal information, not legal advice. Consult a licensed Arkansas attorney for advice on your specific situation.
Arkansas Lemon Law structure
Codified at Ark. Code §§ 4-90-401 to 4-90-417:
- No state arbitration program
- Manufacturer arbitration option (BBB Auto Line)
- Court alternative: Arkansas Circuit Court
- Attorney-fee shifting for prevailing consumer
- Coverage: 24 months or 24,000 miles, whichever first occurs
What vehicles are covered
- New motor vehicles purchased or leased in Arkansas
- Demonstrator vehicles sold to consumers
- Vehicles used primarily for personal, family, or household purposes
Repair-attempt thresholds
Arkansas Deceptive Trade Practices Act overlay
Ark. Code §§ 4-88-101 et seq. Provides remedies for unfair or deceptive trade practices including actual damages plus attorney fees and (in some cases) punitive damages.
- Actual damages plus punitive in some cases
- Attorney-fee shifting
- 5-year statute of limitations
Remedies under Arkansas law
- Refund: Purchase price + collateral charges − usage offset
- Replacement: Comparable new vehicle with usage offset
- Attorney fees: Recoverable for prevailing consumer
For full calculation methodology, see our buyback and replacement guide.
Filing deadlines
- Coverage window: 24 months or 24,000 miles from delivery
- Court warranty SoL: 4 years (Ark. Code § 4-2-725)
- DTPA SoL: 5 years
Step-by-step Arkansas claim process
- Defect manifests during 24-month / 24,000-mile period
- Document repair attempts (each repair order, dates, mileage)
- Reach repair-attempt threshold
- Send written notice to manufacturer demanding cure
- Try manufacturer arbitration if available
- If unresolved, file civil action in Arkansas Circuit Court
Major Arkansas metros
- Little Rock-North Little Rock (~750K metro population, state capital)
- Northwest Arkansas (Fayetteville-Springdale-Rogers, ~580K)
- Fort Smith (~280K metro population)
Other state guides
- Missouri — neighboring state
- Texas — neighboring state, large market
- Oklahoma — neighboring state
- Statewide Lemon Law overview
Frequently asked questions
Does Arkansas have a state arbitration program?
No. Consumers use manufacturer-sponsored arbitration (BBB Auto Line) or proceed directly to Arkansas Circuit Court.
Does Arkansas Lemon Law cover used cars?
Generally no — Arkansas Lemon Law applies to new vehicles only. CPO vehicles sold with manufacturer warranty may qualify in limited circumstances. For used vehicles, federal Magnuson-Moss remains the primary path. See our used-car coverage guide.
What is the Arkansas serious safety hazard exception?
For defects creating substantial risk of death or serious bodily injury, the Lemon Law presumption triggers after just one unsuccessful repair attempt rather than three.
How does Arkansas's rural geography affect Lemon Law claims?
Rural Arkansas residents may have longer drives to authorized dealers, which can extend "days out of service" if vehicles are at the dealer for transport time. Document drop-off dates and pickup dates carefully — dealer time and transport time are distinct categories.
Should I file Arkansas Lemon Law and DTPA claims together?
Many Arkansas consumer attorneys file both. The Lemon Law provides refund/replacement; the DTPA's 5-year SoL extends the filing window beyond the standard UCC 4-year limit and adds deceptive-practices liability.
Next steps
- Read the general Lemon Law overview
- If approaching the 24-month / 24,000-mile window, consult an Arkansas attorney
- Document repair history meticulously starting now
- If you find an error in this guide or want us to add a citation, tell us
Last full review: May 3, 2026.